SPECIFIC TARGETS FOR QUALITY OBJECTIVES
National Administrative Register [ LTO MEMORANDUM CIRCULAR NO. AHS-2008-984, June 10, 2008 ]
As prescribed in the Specific Targets for Quality Objectives of the Quality Management System (QMS), the following targets in the processing of license transactions should be observed by all concerned:
| TRANSACTION |
TARGET PROCESSING TIME
|
|
| 1. | New driver’s licenses, conductor’s licenses and other license transactions requiring examination |
within four (4) hours or 240 minutes
|
| 2. | Plain renewals at DLRCs/License Section |
30 minutes
|
| 3. | Student Permit |
30 minutes
|
| 4. | Renewal of driver’s licenses, conductor’s licenses and other transactions not requiring examinations: |
2 hours or 120 minutes
|
| 5. | Certification: |
within 2 days
|
Adopted: 10 June 2008
(SGD.) ALBERTO H. SUANSING
Assistant Secretary